FAQs
How do I know the size I need?
Ready to Slay sets come with 24 nails in varying sizes so you don’t need to know your nail size to order.
For made to order/kustom sets please leave me a message on the Kustom orders page
How do I apply/remove my nails?
Application/Removal instructions are included on the back of each box.
To Apply: 1. Trim your nails and push back your cuticles with cuticle stick 2. Lightly buff your nails with the nail file 3. Wipe your nails with alcohol pads 4. Apply the nail glue or the sticky adhesive tabs.
To Remove: 1. Soak your nails in a bowl of warm, soapy water and cuticle oil for 10-15 mins (other oils like jojoba oil or body oil will work too) 2. Use the wooden cuticle stick to gently lift the press ons off your natural nails
How long do the nails stay on?
It really all depends on how well you prep your natural nails before application and your choice of adhesive. With nails sticky tabs you can wear them for about 1 to 2 days. With nail glue, for up to 2 weeks.
Are the nails reusable?
Yes they are, simply remove the old tabs.
For those that prefer nail glue, I would suggest purchasing our e-file (electric file) to gently buff away any built up glue on the back of the nails.
Do you offer kustom orders?
Of course! With kustom orders you choose your shape, colour and designs. If you have a concept in mind or see something that inspires you just send me a message on IG or email me so we can discuss your ideas together. Keep in mind that with kustom orders I hand paint/design the sets and I cannot guarantee that I can replicate another artist's work but I will add my own spin on it and create something similar.
*Please keep in mind that Kustom orders take time to make. I take great pride in my work & I put my heart & soul into every set.*
What comes with my nails?
All orders come with an application kit that contains mini nail file, cuticle pusher and application and removal instructions.
How long will it take to ship my order?
Ready To Slay sets are generally shipped out within 1 to 2 days of the order being placed. For kustom/made to order sets the Turnaround time is 2-5 business days due to the fact that they are handcrafted so it really depends on how many orders I have.
How long will it take to receive my order once shipped ?
Standard Domestic Shipping: 3-5 Business days. If there are any delays due to COVID lockdowns,holidays or weather we are not responsible.
*Local same day/next day delivery within the GTA is available*
What if I put the wrong address/Returned - Insufficient Address or Unclaimed Packages: Any packages that are returned due to an insufficient addressed or unclaimed at customs or delivery will be refunded without shipping charge. If you want your package re-shipped due to insufficient address you will be charged a shipping fee. Please be sure to double check your address before placing your order.
Do you ship internationally?
we currently ship within Canada & the US
Do you accept cancellations, returns or exchanges?
Due to the nature of our product; all sales are final (except in the case of products delivered in defective or damaged state. If so, email info@klawzbykeelah.com and include an image of the defective or damaged product).